get support
ADDRESS
10F North, Time24 Building
2-45 Aomi,
Koto-ku, Tokyo
135-7083 JAPAN
Landline phone +81-(0)-3-3599-3652
FAX +81-(0)-3-3599-3655 (24 hours)
e-mail : sales@boxcluster.com (24
hours)
Support hours - 9:00 - 18:00 JST (GMT+9)
M-F except bank holidays
SKYPE and other means of online live support to be provided shortly.
Customer Service
Please call or e-mail the Customer Service Department regarding any of the following issues:
* Sales calls
* Response Times
* Technical issues
* Support issues
* Shipping damages
* Or any other concerns you may have.
E-mail : support@boxcluster.com
RMA
RMA request : please contact sales staff to obtain RMA number and returning instruction.